Reservation

We recommend advance booking for your treatment to avoid disappointment.

Kindly contact the spa reception on 4332 or Guest Relations on 5

 

Late Arrival Means Less Spa Time

Arrive at least 15 minutes prior to your scheduled appointment. As part of our personalized service, you will receive a health questionnaire on your first visit.

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Spa Attire

All our rooms are equipped with changing facilities. Robes and disposable underwear will be provided.

 

Shhhh - Cellphones

To maintain the serenity in the spa we request that all cellphones and other electronic devices be switched off on arrival.

 

Facial Treatments

Any skin sensitivity concerns should be shared with your therapist, prior to your treatment.  Men are advised to shave before the facial. Although not essential, it is beneficial.

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Medical Concerns

First timers need to undergo a consultation prior to the treatment to provide you with the best possible experience. Please consult with your doctor if you suffer from high blood pressure, heart or any other medical condition. Certain therapies are not recommended during pregnancy so please consult with the spa host for guidance.

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Children's Massage

Although we are skilled and highly professional in children's massage, it is recommended that one parent be present in the room while the treatment is being performed.

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Food, Drinks and Smoking 

Smoking, consumption of alcohol, other beverages and food within the spa is strictly prohibited. Consumption of solid food or drinks before the treatment is not advisable. We provide drinking water before and a refreshing tea post therapy.

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Valuables

For the safety of your valuables, we recommend that you leave them in the guest room safe. The management will not assume any liability for the same.

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Cancellation

We hope that you do not have to cancel your appointment. To avoid being charged, please honor our three-hour advance notice clause. Cancellations made within three hours will be subject to 50% charge. We regret that a full payment will be imposed on a 'no-show' situation.

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